Tradesly
Categories
Home & Garden Electricians Cleaning Services & Supplies Heating & Air Conditioning Construction Contractors Home Improvement Landscape Business & Professional Services
About
Tradesly is a hybrid AI customer service platform built for home services like HVAC, plumbing, electrical and more. Unlike AI-only tools that replace your CSR team, Tradesly combines two products that work together.
AI Whisper Coaching listens to live calls and gives CSRs real-time guidance and customer history exactly when they need it — from handling price shoppers to closing emergency calls under pressure. Every CSR performs like your best closer. (See: 7 HVAC Call Center Scripts to Stop Losing Leads)
AI Voice Agent answers routine, overflow, and after-hours calls 24/7 with a natural voice. It books appointments, qualifies service requests, and filters spam. When a caller needs a human, it performs a warm transfer with full context — recovering revenue that would otherwise walk to a competitor. (See: How 24/7 AI Voice Agents Capture $260K in Lost Revenue)
Smart call routing sends low-value calls to AI and high-value calls to AI-coached humans. No call hits voicemail. No revenue call gets lost to a bot. For businesses running Google Local Services Ads, this also protects your ranking — missed LSA calls don't just lose the job, they trigger a 90-day visibility penalty. (See: Google LSA Missed Calls Cost You Twice)